Contact Us

For price and availability or to place an order, the best way to contact us is by phone:

(707) 829- 1169 phone

Shipping Address:
2475 Morse Road
Sebastopol, CA 95472

E mail: shifthappens@longenterprises.com

Note: Unfortunately, due to the volume of e-mail we receive, we cannot accept any technical questions via e-mail. All technical questions must be handled by phone. Long Enterprises would like to continue offering free phone tech support for our customers as long as possible. Please help us in this effort by not abusing this service!

Suggestions, questions, or problems with this website, please contact: webmaster@longenterprises.com

Ordering

Have letter code if possible.
Have your "reference" numbers from our exploded diagrams available.

All orders less than $50.00 will be subject to a $10.00 handling charge.

When you are ready to place your order, if you are not certain what parts you need, have your gearbox disassembled and nearby. Also it's really helpful if you can have the appropriate diagram and "reference" numbers for the parts you are looking for from our "VW Transmission Diagrams" available. We can then quickly resolve any parts questions that may arise. We've built our business on getting our customers the right parts the first time!

Shipping

UPS: Most packages are shipped same day via UPS.

US MAIL: Some small packages will be shipped either First Class or Priority Mail.

Terms & Conditions

CREDIT CARDS: VISA, MASTERCARD or DISCOVER accepted.

COD: Certified check or money order. Company check OK for wholesale accounts with credit info on file.( $11.00 UPS COD fee)

INTERNATIONAL ORDERS: Sorry, we are not accepting international orders at this time.

RETURNS: You must call for prior authorization. Parts must be returned in new condition in the original packing within 30 days. A 20% restocking fee will be applied. No credit will be given for parts which have been installed or have even slight damage. No returns on special orders.